REFUND POLICY

MomsCo Refund Policy

Last updated: 4-19-23

We believe in the quality of our services and stand behind them 100%. If you are not satisfied with your purchase, please let us know and we'll do our best to make it right.

Refund Eligibility

We offer refunds for services through our website. If you purchased our products or services through a third-party vendor, please refer to their refund policy. To be eligible for a refund, you must contact us within 10 days of your purchase date and provide proof of purchase, such as your order number and receipt. Refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, refunds may take up to 5 business days to appear in your account.

Refund Requests

To request a refund, please email us at hello@momsco.org with your order number and reason for the refund request. We may request additional information to verify your purchase and eligibility for a refund.

If your refund request is approved, we will issue the refund within [number] business days. If your refund request is denied, we will provide you with an explanation for the denial.

Product Returns

In some cases, we may request that you return the product before issuing a refund. If we request that you return the product, we will provide you with a return address and instructions for returning the product.

If you are returning a physical product, you are responsible for the cost of return shipping. We recommend using a trackable shipping method and purchasing shipping insurance to protect your return.

Changes to Our Refund Policy

We reserve the right to modify or update our refund policy at any time. If we make any material changes to our refund policy, we will notify you by email or by posting a notice on our website.

If you have any questions about our refund policy, please contact us at hello@momsco.org. We're here to help and are committed to providing you with the best possible customer experience.